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On October 12, RIFA was once again honored to receive a letter of commendation from Linqing Sanhe Textile Group Co., Ltd. The letter highly praised the outstanding performance of RIFA's air-jet loom after-sales service team in a recent collaboration project, particularly highlighting the professional skills and meticulous work attitude of engineers Qian Li, Jiang Guojun, Li Baozhu, Zhu Yanqing, and Wang Dongbing in equipment debugging.
The content of the letter is as follows:
Letter of Commendation
Shandong Rifa Textile Machinery Co., Ltd.:
In this letter, our company would like to express our gratitude to your installation and debugging service team. As members of RIFA's installation and debugging service team, your personnel (Qian Li, Jiang Guojun, Li Baozhu, Zhu Yanqing, Wang Dongbing) displayed a high level of professionalism and dedication in the recent project, earning high praise from our customers. During the installation and debugging of the weaving equipment, you worked actively with us, overcame numerous difficulties, provided high-quality products and services, and ensured the equipment's formal operation. You strictly controlled the installation schedule, worked overtime, and completed the installation tasks on time and with high quality, strongly supporting the smooth start of the production line. We deeply admire your diligent, dedicated, and pragmatic work attitude.
Professionalism: During the installation process, you demonstrated superb technical skills and project execution abilities, ensuring every detail was flawless.
Team Spirit: Facing difficulties and challenges, you rose to the occasion, showcasing a spirit of overcoming obstacles, which ensured the project's smooth progress.
Customer Orientation: You always thought from the customer's perspective, providing considerate services to ensure customer satisfaction.
Hereby, our company expresses our most sincere thanks to you and hopes that you will continue to maintain this efficient and professional work attitude, creating more value for the company and our customers. We look forward to more pleasant cooperation in the future and jointly advancing towards a more glorious tomorrow.
Sanhe Textile Group
October 10, 2024
In this project collaboration, our company's air-jet loom after-sales service team, with their high professionalism and dedication to overcoming challenges, not only responded quickly to customer needs but also supported the smooth start of the production line during project execution with service quality and innovative solutions that exceeded expectations, protecting customer interests.
The encouragement and recognition from customers are our highest honor and greatest motivation. They are also the results of the implementation of the company's core values of "quality, innovation, and quick response." Every customer need is important, sincerity is found in every detail. On the path to pursuing excellent services, we will continue to optimize service processes, constantly explore innovations, and work with our customers to create a brilliant future together.
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